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The Six Rs for Changing MInds and Overcoming Resistance


This article borrows from Howard Gardner's book, "Changing Minds" (2004). In order to get people in conflict to cooperate or collaborate sufficiently to settle or resolve their differences, and perhaps achieve reconciliation, it is necessary that they change their minds.

Better Internal Proposals


A colleague of mine has a problem. We belong to the same association and he's been trying for quite some time, without success, to get support for one of his proposals.

The Ultimate Truth in Persuasion


OK, so you want to improve your persuasion power right?Why? What's your intention?As you know your intent directs the flow of energy in yourinteractions with others. So doesn't it just make sense tohave in mind a really clear and strong intent before youengage in your powerful persuasion mission.

Win-Win Power Negotiating


Let's talk about win-win negotiating. Instead of trying to dominate the other person and trick him into doing things he wouldn't normally do, I believe that you should work with the other person to work out your problems and develop a solution with which both of you can win.

Negotiation: A Compromising Position


Negotiating is a hot topic these days for a good reason. It is difficult to imagine a more vital managerial skill than the skill of negotiating.

Negotiating: Forcing vs Compromising


Forcing is a hard-nosed approach that makes heavy demands from the outset. Emotions are displayed frequently, few concessions are made, and the bottom line may be concealed.

Avoiding and Accomodating in Negotiation


The avoiding approach to negotiating is characterized by losing, leaving, and withdrawing. No commitments are made, and behavior is impersonal.

What Are The Four Types Of Negotiating Outcomes?


Negotiating outcomes are the types of results that can happen at the end of a negotiation. All negotiations end up with one out of four possible outcomes: one party wins and the other loses, both parties lose, they get stuck in a stalemate, or both end up winning.

How To Communicate Using Space


What Is Proxemics?The study of the communicative aspects of personal space and territory is called proxemics. Everyone is surrounded by an invisible zone of psychological comfort that follows us everywhere we travel.

Resolve Conflict In 6 Easy Steps - The BEDROL Method


The principles of Negotiation can work for you in any situation, but often people ask me, "Well, its often a fact that conflict happens unexpectedly. What if I don't have time to prepare? Can negotiation skills be used on the spur of the moment?" The answer is YES.

Negotiate Your Way to a Better Salary


1. Be persuasive: It's hard to force your boss to increase your compensation, and trying to do so can potentially damage your working relationship.

Making the Deal: Women as Negotiators


Negotiating is no game. It is not for the weak or the fragile.

How To Deal With A Complainer


How To Deal With A ComplainerA Complainer Is Characterized by:1. Dissatisfaction in their personal life2.

How To Make An Inflexible Bureaucrat See You As A Person


Inflexible Bureaucrats Are Characterized by:1. Cares little about your happiness in life2.

Are You Scaring Away Potential Customers?


When you are trying to make a sale and ask someone to fill out a credit application and new account form, do your potential customers turn around and run to the competition?Author Michelle Dunn, in her new book "Become the Squeaky Wheel," explains how you can avoid scaring customers away and keep them coming back. First, find out what your competition is doing, do they have a credit policy? If they do, what is included? What does their credit application look like? How many forms do new customers have to fill out? Do they have good paying customers? Look online, a lot of business website will have their credit applications available online.